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New to the Business of Public Adjusting?

Here are some resources that can help you on your journey...


Embarking on a journey as a new Public Adjuster in the industry presents an exciting world of opportunities and learning. As you navigate this path, it’s essential to arm yourself with the right tools, knowledge, and support to grow and flourish in your role.


Firstly, continuous education is key. Stay abreast of the latest industry trends, regulations, and best practices. This not only sharpens your skills but also ensures you provide top-notch service to your clients. Consider attending workshops, webinars, and conferences specific to public adjusting and insurance law.


Furthermore, leverage technology to your advantage. From claim management software such as industry leader ClaimWizard to advanced estimation tools, technology can streamline your workflow, increase accuracy, and enhance your overall efficiency.


Networking is another crucial element. Building relationships with experienced adjusters, industry professionals, and related service providers can open doors to mentorship, partnerships, and valuable insights into the industry’s nuances.

The Secret Sauce…

Lastly, never underestimate the power of empathy and excellent communication skills. As a Public Adjuster, you’re not just managing claims; you’re helping people through some of their most challenging times. Being able to communicate effectively and with compassion can set you apart in this field.

Remember, every expert was once a beginner. With dedication, continuous learning, and the right approach, you can grow into a skilled, respected Public Adjuster in the industry.



ClaimWizard is a game-changer in the first-party insurance handling industry, offering a transformative approach to managing insurance claims. This innovative platform is meticulously crafted to empower public adjusters, allowing th

em to navigate the complexities of insurance claims with unprecedented ease and efficiency. Through its integrated suite of tools, ClaimWizard streamlines claim management, enhances client communication, and optimizes operational workflows. This enables adjusters to focus on their core mission – advocating for policyholders’ rights.

More than just a software solution, ClaimWizard is a powerful ally in the pursuit of fair insurance settlements. It equips public adjusters and first-party insurance claims negotators with advanced features to challenge inequitable insurance practices, ensuring policyholders receive the compensation they rightfully deserve. In an industry where attention to detail is paramount, ClaimWizard ensures that no aspect is overlooked, fortifying the pursuit of justice for

policyholders. It’s not merely about managing claims; it’s about empowering adjusters and policyholders to confidently and successfully stand against the giants of the insurance world. ClaimWizard is the breakthrough tool that the public insurance adjusting sector has long needed.

Associations & Conferences

NAPIA (National Association of Public Insurance Adjusters)

NAPIA sets the gold standard in public insurance adjusting, leading the way in advocacy, education, and ethics. It’s not just an organization; it’s a vital resource hub for anyone dealing with insurance complexities.

Access cutting-edge insurance knowledge through NAPIA’s extensive library, whether you’re an experienced adjuster, new to the field, or a consumer seeking clarity. Its resources, from articles and legal updates to educational tools and networking, are designed to elevate public insurance adjusting.

Joining NAPIA means joining a community dedicated to professional excellence, championing insured rights, and maintaining the profession’s integrity. Embrace a world of knowledge and become part of NAPIA’s legacy of excellence.


FAPIA (Florida Association of Public Insurance Adjusters)

The Florida Association of Public Insurance Adjusters (FAPIA) stands as a beacon of professionalism and advocacy within the public insurance adjusting sector. It aims to elevate the industry through education, ethical practice, and advocacy, offering resources and support to professionals and policyholders alike. FAPIA focuses on enhancing the claims process to ensure it is fair, accurate, and efficient, while also fostering a community of adjusters dedicated to integrity and excellence.


TAPIA (Texas Association of Public Insurance Adjusters)

The Texas Association of Public Insurance Adjusters (TAPIA) was founded in 2009, a time when the industry was growing rapidly. The Texas Association of Public Insurance Adjuster’s (About TAPIA) primary goals are to:

  • Promote professionalism within the public adjusting industry and uphold a strict code of ethics.
  • Provide continuing education for public adjusters.
  • Protect the rights of Texas’ insurance consumers.
  • Protect the interests of the public adjusting profession and the rights of individual public adjusters.

TAPIA’s membership reflects the diversity of public adjusters and companies throughout the state. We have seasoned veterans with 40 or more years in the business alongside newcomers who are just starting out. Participating in TAPIA results in a continuous exchange of information, experience, and ideas.


PPAANJ (Professional Public Adjusters Association of New Jersey)

The Professional Public Adjusters Association of New Jersey is a mutually cooperative group of public insurance adjusters dedicated to promoting and protecting the interests of its members. We are a sovereign New Jersey association founded by public adjusters and operated by and for public adjusters. We serve the interests of all members including single member firms and larger firms doing business in New Jersey. PPAANJ will provide the membership with the continuing education units necessary to meet the requirements of the New Jersey Department of Banking and Insurance as a benefit of membership in the association. We are an active organization promoting the profession of public adjusting to the general public and representing our members interests regarding legislation affecting our chosen profession.


CAPIA (Connecticut Association of Public Insurance Adjusters)

The Connecticut Association of Public Insurance Adjusters is an advocate for policyholders and public insurance adjusting. Members are held to a high standard of professional conduct and ethics. We support property insurance claims legislation, regulation, education, and consumer awareness.


AAA (American Adjuster Association)

American Adjuster Association was formed to bring awareness and industry experts together to find solutions to the problems and issues policyholders face.



AAPIA is a leading national nonprofit trade association dedicated to the growth and excellence of the public insurance adjusting profession, which in turn supports property insurance policyholder advocacy and rights, for healthier and fairer insurance markets for everyone.

AAPIA is committed to providing an unrivaled and modern platform for the best networking, professional development and education, and regulatory participation and outreach.


American Policyholder Association

The American Policyholder Association is a non profit 501c4 watchdog organization that promotes integrity, honesty and best practices in the property loss adjustment sector of the insurance industry.

We promote best practices with licensing agencies and governing bodies and monitor, identify and report on insurance fraud against property owners. We also advocate broadly for policyholder benefits and promote solutions in insurance coverage, the insurance claim process, and the repair and rebuilding process for Policyholders in every state


United Claims Professionals

Introducing United Claims Professionals: a leading light in the claims industry and a non-profit organization dedicated to unparalleled professionalism. As a symbol of expertise, integrity, and dedication, this group unites the finest minds in the claims field, each contributing extensive experience and insight. Their mission is to elevate claims processing standards, championing fairness, accuracy, and efficiency at every turn.

United Claims Professionals is more than an organization; it’s a vibrant community of industry leaders committed to transforming claims handling. It provides a unique platform for guidance, education, and collaboration, inviting members to be part of a revolutionary movement. Joining United Claims Professionals means being at the forefront of setting new standards in the claims industry and making a difference, one claim at a time.


Level Up Claim Summit

The Level Up Claims Summit is the #1 Property Casualty Conference built to help you grow your company and sharpen your claims handling skills. Where other industry conferences mainly stick to the claims side, the Level Up Claims Summit brings a more balanced approach. Our programming primarily focuses on two areas: claims and business operations.

On the claims side, we bring in the industry’s top minds to help sharpen your skills, learn state-of-the-art processes, and improve your knowledge on insurance claims and property casualty.

While you might be highly skilled in your craft, running a business effectively and efficiently might prove to be a challenge. No sweat – we’ve got you covered! Experts and industry leaders will teach you proven strategies in leadership, marketing, recruiting/retaining top employees, and much more!

By the end of the Level Up Claims Summit, you’ll walk away with advanced strategies you can immediately implement to level up your business.


GAPIA (Georgia Association of Public Insurance Adjusters)

GAPIA is the Georgia Association of Public Insurance Adjusters. It is comprised of Public Insurance Adjusters, operating under the laws of the State of Georgia who are licensed to protect the interests of Georgia home and business owners who have incurred insured property losses. GAPIA is dedicated to nurturing the relationship between the Public Adjuster and Policyholder by promoting a high standard of professional conduct and ethics through quality education.

Public Insurance Adjusters work on behalf of the policyholder to ensure that their rights are protected and that they receive full and fair compensation from their insurance carriers in the case of an insured loss.


MAPIA (Massachusetts Association of Public Insurance Adjusters)

Founded in 1973, the Public Insurance Adjusters of Massachusetts united for the purpose of ALL Public Adjusters to gain mutual understanding, protection, and preservation of the profession. We are here to serve, benefit, and protect the general public when dealing with property insurance claims. Our concern is to establish and maintain the highest professional standards, to protect our rights and provide means for solving and dealing with our common problems.


NYPAA (New York Public Adjusters Association)

For more than sixty years the New York Public Adjusters Association has been an advocate for public insurance adjusters and policyholders. Its members are held to the highest standards of conduct and ethics. The Association supports property insurance claims legislation, regulation, professional education, and consumer awareness.


CLPAA (Chicagoland Public Adjusters Association)

Chicagoland Public Adjusters Association (CLPAA) was established in 2020 to promote a higher standard for policyholder advocacy. Public insurance adjusters are licensed to serve the general public and deliver knowledgeable and experienced representation when filing a claim for property damage.


Resources & Courses proudly presents a comprehensive suite of education and tools designed specifically for the ambitious public adjuster. As an industry leader in empowering public insurance adjusters, understands the unique challenges and opportunities within this field. Our platform is more than just a resource; it’s a thriving hub where success is not just a possibility, but a certainty.

Tailored to enhance, expand, and elevate your public adjusting business, offers an unparalleled array of tools and insights. Our commitment is to ensure that every public adjuster who joins our community gains the competitive edge needed to thrive in today’s market.

Join, where success is not just a goal, but a journey we embark on together. Empower your business, empower your future.


Introducing IINK: the ultimate solution for streamlining insurance claim processes for restoration professionals and property owners. This revolutionary tool is designed to effortlessly endorse, disburse, and deposit insurance claim checks, especially when a mortgage company is not a payee or has already endorsed your check. But that’s not all – IINK goes a step further.

For cases where a mortgage company is included on the pay-to-order line, navigating the complexities becomes a breeze with IINK. This feature is a game-changer for those in the restoration industry and property owners alike, simplifying what is often a convoluted and time-consuming process. With IINK, the hassle of dealing with mortgage companies in claim settlements is significantly reduced, ensuring a smoother, more efficient path to getting your dues.

This innovative tool is not just about efficiency; it’s about empowerment. By providing a straightforward and effective way to manage insurance claim checks, IINK ensures that the rights and needs of property owners and restoration professionals are placed front and center. It’s a testament to the power of smart technology in enhancing consumer laws and supporting the vital work of public insurance adjusters.

Embrace the ease and expertise of IINK – your trusted ally in navigating insurance claim checks with or without mortgage company involvement.

Use code “claimwizard100”

Property Insurance Coverage Law Blog

Stay ahead of the curve in the ever-evolving world of property insurance with the Property Insurance Coverage Law Blog, brought to you by the renowned Merlin Law Group. This indispensable resource offers daily insights and in-depth analysis on everything you need to know in the insurance industry.

Whether you’re a public insurance adjuster, a policyholder, or just someone keen to stay informed, this blog is your go-to source for the latest trends, legal developments, and expert perspectives. The Merlin Law Group’s commitment to excellence and consumer advocacy shines through in each post, making complex insurance topics both understandable and engaging.

With a post nearly every single day, the Property Insurance Coverage Law Blog ensures you’re always in the loop. From detailed case studies to legislative updates, from practical tips to strategic advice, this blog is a treasure trove of information that caters to professionals and enthusiasts alike.

If you want to stay well-informed and ahead in the property insurance sector, there’s no question about it – the Property Insurance Coverage Law Blog is a MUST READ. Dive into this rich resource today and empower yourself with knowledge straight from the experts at Merlin Law Group.

Building Experts Institute

Welcome to the Building Experts Institute, where excellence in construction and claims meets unparalleled training. We bring the true experts in the industry together in a Master Class like setting to teach the most comprehensive training possible guiding both novices and seasoned professionals to new heights in their careers. At the Building Experts Institute, we believe in empowering our learners with practical, real-world skills that go beyond the classroom turning our students into experts. A membership to the Building Experts Institute gives you access to every course to consume at your own pace. Courses include instruction on claims handling, inspections, installation, software use, and even dealing with unethical engineers. With new courses coming out all the time, a membership with the Building Experts Institute is a no-brainer at only $109 per month!

At the Building Experts Institute, we believe in empowering our learners with practical, real-world skills that go beyond the classroom. Under our Experts’ tutelage, our trainees don’t just learn about construction and claims handling — they become the experts! Whether you’re starting your journey in the roofing and restoration industry or looking to elevate your existing skills, the Building Experts Institute is your gateway to success.

The Experts at BEI can also be hired for private training or consultation.

IAUA (Insurance Appraisal and Umpire Association)

Founded in 2009, IAUA is a non-profit educational association, the only association focused solely on Appraisal.

IAUA provides Certification of Umpires and Appraisers and education of stakeholders in the Appraisal Process. IAUA has certified hundreds of Appraisers and Umpires through IAUA seminars as well as IAUA classes presented at many nationally recognized organizations.

Certification is conferred only to IAUA members in good standing, that have passed the exam to be certified as:

  • CPIA, Certified Property Insurance Appraiser
  • CPIU, Certified Property Insurance Umpire
  • CPAU, Certified Property Appraiser and Umpire

The Institutes

The Institutes are well-known for offering a range of educational and certification programs tailored to professionals in the insurance industry, including public insurance adjusters. These programs often cover topics such as claims handling, ethics, and the legal aspects of insurance adjusting, designed to enhance the professional development and expertise of public insurance adjusters.

Podcasts & Shows

Listen to this Bull

Get ready to transform your insurance claim knowledge with ‘Listen to this Bull’ – the ultimate YouTube channel hosted by none other than the legendary Mathew Mulholland. Renowned in the Public Adjusting and roofing industry for his unmatched expertise and dynamic approach, Mathew brings a wealth of knowledge and practical insights right to your screen.

Whether you’re a seasoned professional or just starting out, Mathew’s videos are a goldmine of information. His engaging style and deep understanding of policies, roofing and claims handling make complex concepts accessible and learning enjoyable. With Mathew, you’re not just watching videos; you’re gaining a mentor who guides you through every shingle and tile or policy provision with ease and clarity.

From the latest techniques and materials to time-tested methods, ‘Listen to this Bull’ covers it all. Each episode is packed with valuable tips, industry secrets, and real-world applications, ensuring you’re always a step ahead in your roofing or Public Adjusting endeavors. His methods are proven, his approach is dynamic, and his results are undeniable.

Don’t miss out on this opportunity to learn from a true master of the trade. Subscribe to ‘Listen to this Bull’ and join a growing community of professionals and enthusiasts who, like you, recognize the value of learning from the best. With Mathew Mulholland, you’re not just building roofs or adjusting claims; you’re building excellence. Tune in, learn, and elevate your adjusting or roofing game to legendary levels!

Listen to this Bull also provides training and consulting services!

Level Up Claims

Insurance companies are in business to make money, not to spend money. The Level Up Claims podcast helps public adjusters and contractors understand the property insurance loss game and create a winning strategy to help homeowners recover from a disaster. Host Galen Hair talks to industry experts and thought leaders to give you priceless insight so you can maximize your claims and grow your business to the next level.

The Pain of the Claim

In the intricate world of insurance claims, where the maze of policies and procedures can often leave policyholders feeling lost and overwhelmed, “The Pain of the Claim” podcast emerges as a beacon of clarity and support. Hosted by experts in the field of public insurance adjusting, this podcast is dedicated to empowering policyholders by demystifying the claims process, offering invaluable insights, and advocating for the rights of the consumer.

Each episode of “The Pain of the Claim” is crafted with the listener in mind, providing practical advice, expert interviews, and real-life case studies that illuminate the path to a fair and just settlement. Whether you’re grappling with the aftermath of a natural disaster, navigating the complexities of property damage, or simply seeking to understand the ins and outs of insurance claims, this podcast is your guide through the storm.

Join us as we tackle the challenges and triumphs of the claims process, armed with the knowledge and expertise that only seasoned public insurance adjusters can provide. “The Pain of the Claim” is more than just a podcast—it’s a community of advocates committed to ensuring that every policyholder has the tools and support they need to emerge victorious. Tune in, and turn the tide of your claim today.

Commercial Claims Show

Navigating the maze of commercial insurance claims can be daunting, but you’re not alone. Join Vince Perri, the go-to expert in the field, on the Commercial Claims Show, where insider knowledge meets practical advice. Whether you’re a seasoned public insurance adjuster looking to sharpen your skills or a business owner facing the aftermath of a disaster, this show is your beacon in the complex world of claims adjustment.

With Vince’s deep dive into industry trends, case studies, and expert interviews, you’ll gain invaluable insights to not only survive but thrive in the ever-evolving landscape of commercial insurance. Each episode is packed with actionable strategies, tips, and the latest regulatory updates, ensuring you’re always one step ahead. The Commercial Claims Show is more than just a resource; it’s a community where challenges are transformed into victories, and adjusters and clients alike come together to champion consumer rights and fair settlements.

Don’t miss out on this goldmine of information that empowers you to make informed decisions and maximize your claims effectively. Subscribe to the Commercial Claims Show on YouTube and take your first step towards becoming a master of the commercial claims process. Your journey to claim mastery starts here!